Effective Date: 29 March 2025

Background

Jupiter Operations understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits our website, www.jupiteroperations.com ("Our Site"), and will only collect and use personal data in ways that are described here and in a manner consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur when you first use Our Site.

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

- Account: An account required to access and/or use certain areas and features of Our Site.

- Cookie: A small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site.

- Cookie Law: The relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and, where applicable, the UK GDPR.

2. Information About Us

Business Name: Jupiter Operations

Data Controller: Karen Smith

Registered Address: Apartment 4, The Golden Hind, Saint Mary's Well Bay Road, Lavernock, CF64 5UN, United Kingdom

Email Address: [email protected]

We are registered with the Information Commissioner’s Office (ICO) for data protection purposes.

Registration Number: CSN6673891

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site and related services, including newsletter sign-ups, free downloadable resources, and strategy call applications. Our Site may contain links to other websites. We have no control over how your data is collected, stored, or used by other websites and advise you to check the privacy policies of any such websites before providing any data to them.

4. What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 as "any information relating to an identifiable person who can be directly or indirectly identified." This includes obvious information like your name and contact details but also includes electronic location data and other online identifiers.

5. What Are Your Rights?

Under the Data Protection Legislation, you have the following rights:

a) The right to be informed about our collection and use of your personal data.

b) The right of access to the personal data we hold about you.

c) The right to rectification if any personal data we hold about you is inaccurate or incomplete.

d) The right to erasure (the right to be forgotten).

e) The right to restrict processing of your personal data.

f) The right to data portability.

g) The right to object to our use of your personal data.

h) Rights concerning automated decision-making and profiling (we do not use these practices).

To exercise your rights, please contact us at [email protected].

If you have any concerns about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). However, we would appreciate the opportunity to address your concerns first, so please contact us directly.

6. What Data Do We Collect and How?

We may collect and hold the following categories of personal data, depending on how you interact with Our Site and services:

Identity Information:

- Name and title

Contact Information:

- Email address

- Phone number 

Business Information:

- Company name

- Job title

- Industry

- Company size

- Any other relevant details you provide in forms

Technical Information:

- IP address

- Browser type and version

- Operating system

- Referral source

How We Collect Data:

- Direct Interactions

- Automated Technologies

7. How Do We Use Your Personal Data?

Under the Data Protection Legislation, we must always have a lawful basis for using personal data. We may use your personal data for the following purposes:

- Providing and Managing Your Account: To manage registrations on Our Site.

- Supplying Our Services: To provide you with our services.

- Communicating with You: Responding to emails or inquiries from you.

- Supplying You with Information: You may opt-in to receive emails about our services. You can opt-out at any time by clicking the unsubscribe link in our emails or contacting us.

Our lawful bases for using your personal data are:

- Consent: You have given clear consent for us to process your personal data for a specific purpose.

- Contract: Processing your data is necessary for a contract we have with you.

- Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party.

We will not use your personal data for unsolicited marketing or spam.

8. How Long Will We Keep Your Personal Data?

We will not keep your personal data for any longer than is necessary. We will retain your personal data as follows:

- Identity, Contact and Business Information: Retained for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

- Technical Information: Retained for up to 30 days to improve website performance and user experience.

9. How and Where Do We Store or Transfer Your Personal Data?

We will store your personal data in the UK or within the European Economic Area (EEA) where possible. Some third-party services may process data outside the UK and EEA. In such cases, we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your personal data.

We take appropriate security measures to protect your data, including:

- Password protection

- Access controls

- Regular security updates

10. Do We Share Your Personal Data?

We will not share your personal data with any third parties for any purposes, subject to the following exceptions:

- Service Providers: We may share your data with trusted third-party service providers who perform functions on our behalf (e.g., website hosting, CRM, email automation).

- Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.

All third parties are required to maintain confidentiality and comply with applicable data protection laws.

11. How Can You Control Your Personal Data?

In addition to your rights under the Data Protection Legislation, when you submit personal data via Our Site, you may have options to restrict our use of your personal data. In particular, you can opt-out of receiving marketing emails from us at any time by clicking the unsubscribe link or contacting us directly.

12. Can You Withhold Information?

You may access certain areas of Our Site without providing any personal data. However, to use all features and functions available on Our Site, you may be required to submit certain data.

You may also restrict our use of cookies. For more information, see Part 14 and our Cookie Policy here.

13. How Can You Access Your Personal Data?

If you want to know what personal data we hold about you, you can request details and a copy of it. Please contact us at [email protected]. We will respond to your request within one month.

14. How Do We Use Cookies?

Our Site uses cookies to distinguish you from other users. This helps us provide you with a better user experience and allows us to improve Our Site.

Types of Cookies We Use:

- Essential Cookies: Necessary for the operation of Our Site.

- Analytical/Performance Cookies: Allow us to recognise and count the number of visitors and see how visitors move around Our Site.

- Functionality Cookies: Used to recognise you when you return to Our Site.

Before cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those cookies. By giving your consent, you enable us to provide the best possible experience and service to you.

You can choose to enable or disable cookies in your internet browser. For more information, please refer to our Cookie Policy [insert link].

15. How to Contact Us

To contact us about anything related to your personal data and data protection, including making a subject access request, please use the following details:

Email: [email protected]

Postal Address: Apartment 4, The Golden Hind, Saint Mary's Well Bay Road, Lavernock, CF64 5UN, United Kingdom

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on Our Site. You will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

This Privacy Policy was last updated on 29 March 2025.